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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angelina Jenkins

July 21, 2026

5  out of  5
rating by Angelina Jenkins
"Very nice, explains really well, Didn’t take long at all I’m pleased with the results Great job keep up the good work."
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G Cressend

July 20, 2026

5  out of  5
rating by G Cressend
"Paula Bass was great! She kept in touch with me for over a month, patiently waiting for me to decide. And when I did, she made it real easy for me have insurance that day. I feel very taken care of. Thank you, Paula!"
We responded:
"G Cressend,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that you felt well taken care of and that Paula made the process easy for you. We're thrilled to have you as part of our insurance family and are always here to help with any of your needs.

- Matt"
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Sabrina Denise Harris

July 20, 2026

5  out of  5
rating by Sabrina Denise Harris
"Great customer service"
We responded:
"Sabrina,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. It's always our goal to provide the best support for your insurance needs. If there's anything else we can assist you with, please feel free to reach out.

- Matt"
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StephenandDawn Vail

July 17, 2026

5  out of  5
rating by StephenandDawn Vail
"My experience with Ms. Paula Bass my agent at State farm was 5 star customer service throughout the entire process. Paula helped me with my home insurance policy. She was able to save me 💰 on my car insurance through a bundle package. I recommend if you need insurance get a quote from Paula at State Farm before making your decision."
We responded:
"StephenandDawn,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that Paula provided you with 5-star customer service and was able to assist you with your home insurance policy. We're thrilled that you found value in the process and appreciate your recommendation. If you ever have any more questions or need further assistance, feel free to reach out.

- Matt"
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David Blankenship

July 15, 2026

5  out of  5
rating by David Blankenship
"Needed a very affordable home owners insurance policy and Corey Carlyle didn’t disappoint me. It didn’t take all day we did have a couple of phone calls but that far less than other companies. Corey is a true professional with a good attitude and willingness to work with us. We really appreciate all of his advice and support. If you’re looking for some insurance of any kind Corey is who you need to call. I will be using Corey for the rest of my insurance coverage’s we need."
We responded:
"David,

Thank you so much for sharing your wonderful experience! We are so happy to hear Corey was able to assist you with your homeowners insurance needs efficiently and with such professionalism. We're thrilled that you found the process smooth and that Corey provided the support and advice you were looking for. Your trust in us now and for your future insurance needs means a lot.

- Matt"
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Donneshaa Curry

July 15, 2026

5  out of  5
rating by Donneshaa Curry
"It was a great pleasure speaking with Corey. He exceeded all of my expectations. Corey was knowledgeable, friendly, professional and patient, explained everything clearly and made the whole process easy and stress-free. I would highly recommend doing business with Corey"
We responded:
"Donneshaa,

Thank you so much for your wonderful feedback! I'm thrilled to hear that your experience was positive and that everything was explained clearly, making the process easy and stress-free. It's great to know that you felt comfortable and well-informed. Your recommendation means a lot, and I'm here whenever you need assistance with your insurance needs.

- Matt"
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Ocean Girl

July 10, 2026

5  out of  5
rating by Ocean Girl
"I just completed my insurance transfer from my old companies to State Farm Matt Colliers Office. I live in Leland NC. My new agent is Paula Bass. She is truly amazing, smart, kind and extremely patient and thorough. Paula made the transiton easy and painless. I saved so much money and got better coverage.. It was a pleasure dealing with such a bright, charming young lady. Thank you so much Paula Bass. I'm so relieved and happy.
Sinerely
Roben"
We responded:
"Roben,

Thank you so much for sharing your wonderful experience with us! It's fantastic to hear that your transition to our office was smooth and that you felt well taken care of. We're thrilled that you're happy with your new insurance coverage and the service you received. Your kind words mean a lot, and we're delighted to have you as part of our community. If you ever need anything, we're here to help!

- Matt"
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DJ B Breezy

July 7, 2026

5  out of  5
rating by DJ B Breezy
"⭐⭐⭐⭐⭐

Paula Bass provided an outstanding experience from start to finish. She was professional, knowledgeable, patient, and made the entire process smooth and stress-free. She took the time to answer all of my questions, explained everything clearly, and made sure I understood each step.

I truly appreciated her communication and attention to detail, and I never felt rushed. If you're looking for someone who genuinely cares about helping people and delivers excellent customer service, I highly recommend Paula Bass. Thank you again for making this such a great experience!"
We responded:
"DJ B Breezy,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that Paula provided you with such a smooth and stress-free journey. Her professionalism and dedication to ensuring you understood each step truly shine through in your feedback. We're thrilled to know that her communication and attention to detail made a positive impact. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you with your insurance needs. Thank you for choosing our office!"
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Jay Raedel

July 1, 2026

5  out of  5
rating by Jay Raedel
"Really great knowledge and professional, answered all my questions and more, couldn’t be more sure of making a decision of changing to State Farm, great service and great customer service!"
We responded:
"Jay,

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with our office and that all your questions were answered. It's wonderful to know that you feel confident in your decision to switch to State Farm. We're here to provide you with great service and support for all your insurance needs.

- Matt"
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Andrew Davis

June 30, 2026

5  out of  5
rating by Andrew Davis
"Corey Carlyle is the goat, he definitely hooked me up with great prices."
We responded:
"Andrew,

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with Corey. It's wonderful to know that you found the prices to be satisfactory. If you have any more questions or need assistance with your insurance needs, feel free to reach out to our office anytime.

- Matt"
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Timothy Jones

June 29, 2026

5  out of  5
rating by Timothy Jones
"Paula Bass is amazing. She was friendly, very helpful, informative, and professional. Definitely appreciated! More people should represent a company/business as such! You have a good one Matt. Lol she ought to get a raise for going above and beyond! Thanks for all the help!"
We responded:
"Timothy,

Thank you so much for your kind words! It's wonderful to hear that you had such a positive experience with Paula. We truly appreciate your feedback and are glad she could assist you in such a friendly and professional manner. Your satisfaction is important to us, and we're delighted to have been able to help with your insurance needs."
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Michael Broslawski

June 26, 2026

5  out of  5
rating by Michael Broslawski
"Corey was awesome, friendly patient and attentive to help me answer all my questions. Would recommend."
We responded:
"Michael,

Thank you so much for your kind words! It's wonderful to hear that you had a positive experience with Corey. We strive to provide friendly and attentive service, and it's great to know that all your questions were answered. Your recommendation means a lot to us. If you have any more questions or need assistance with your insurance needs, feel free to reach out."
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Skip Nygren

June 23, 2026

5  out of  5
rating by Skip Nygren
"My experience with Paula bass.Was the best insurance experience I ever had She was absolutely great.Thank you so much!!!!!"
We responded:
"Skip,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that your time with Paula was so positive. We're thrilled to know she made your insurance experience so memorable. Your kind words mean a lot to us!"
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B Flo

June 22, 2026

5  out of  5
rating by B Flo
"Corey was really nice very informational Very helpful very nice personality and I will recommend him he was professional."
We responded:
"B Flo,

Thank you so much for sharing your experience with Corey! It's wonderful to hear that he was able to provide you with helpful information and that his professionalism and friendly personality made a positive impression. We truly appreciate your recommendation and are delighted to have you as a valued customer."
Profile photo of Seth Hubbard

Seth Hubbard

June 19, 2026

5  out of  5
rating by Seth Hubbard
"I was pricing out car insurance and calling around to multiple companies. State Farm had the same cost, without the down payment. After running the car information in their system, the price dropped. Furthermore, I got a call today saying the plan dropped again. This isn’t to say that everyone will experience this because it depends on your vehicle. So in total, my plan is about 15 dollars cheaper than originally quoted.

Paula was awesome to work with, an incredibly nice person over the phone. Followed up next day, as well.

Definitely recommend these folks if you are like me and have an older car with high mileage on it."
We responded:
"Seth,

Thank you so much for sharing your experience with us! I'm thrilled to hear that you found our car insurance process straightforward and that Paula provided you with such excellent service. It's great to know that the pricing worked out well for your vehicle. We appreciate your recommendation and are always here to help with any of your insurance needs."
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Maverick Dagostino

June 17, 2026

5  out of  5
rating by Maverick Dagostino
"I'm on a texting line with a bunch of insurance ladies. Anytime I have an issue these girls respond promptly on text and handle all my work for me. This is literally like the best insurance provider ever😅"
We responded:
"Maverick,

Thank you so much for your kind words! I'm thrilled to hear that our team has been able to assist you promptly and effectively. It's great to know that you feel well taken care of. We find value in the ability to communicate via text with our customers."
Profile photo of Cathy Busby

Cathy Busby

June 17, 2026

5  out of  5
rating by Cathy Busby
"Corey was amazing! Saved a bunch!"
We responded:
"Cathy,

Thank you so much for your wonderful feedback! I'm thrilled to hear that Corey was able to assist you effectively. It's great to know you had a positive experience with us. If you have any more questions or need further assistance, feel free to reach out. We’re here to help with all your insurance needs!"
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Mark Drye

June 16, 2026

5  out of  5
rating by Mark Drye
"Thks Paula for saving me $ and being so nice."
We responded:
"Mark,

Thank you so much for your kind words! Paula will be thrilled to hear that she was able to assist you and make your experience a pleasant one. We truly appreciate your feedback and are delighted to have you as a valued customer. If you have any questions or need further assistance with your insurance needs, feel free to reach out."
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Allen Burton

June 11, 2026

5  out of  5
rating by Allen Burton
"Receive great and outstanding customer service .Mr. Corey from State Farm saves me money bundling my home and auto insurance. Thank you and greatly appreciated your assistance ."
We responded:
"Allen,

Thank you so much for your kind words and for taking the time to share your experience! I'm thrilled to hear that Mr. Corey provided you with such outstanding customer service. It's wonderful to know that you were able to benefit from combining your home and auto insurance. Your appreciation means a lot to us, and we're here to help with any of your insurance needs."
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Diana Bolton Walker

June 11, 2026

5  out of  5
rating by Diana Bolton Walker
"Patient, professional and Corey was great to work with."
We responded:
"Diana, thank you so much for your kind words and for taking the time to leave a review! I'm thrilled to hear that you had a positive experience with Corey and found our team to be patient and professional. We truly appreciate your feedback and look forward to assisting you with any of your insurance needs in the future."
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Michael McCurley

June 9, 2026

5  out of  5
rating by Michael McCurley
"I dealt with Paula and Christina when I changed from travelers to state farm and I've never been happier. The quote process was smooth and quick. They answered all of my questions and the auto pmt process is great."
We responded:
"Michael,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Paula and Christina were able to assist you smoothly during your transition to State Farm. It's wonderful to know that all your questions were answered and that you're satisfied with the auto payment process. We truly appreciate your feedback and are delighted to have you as part of our State Farm family."
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Ken Eubanks

June 9, 2026

5  out of  5
rating by Ken Eubanks
"Brittany was quick and super helpful! Matt and his team are always eager to help in any situation."
We responded:
"Ken, we’re glad to hear Brittany was quick and helpful. We appreciate you taking the time to share your experience! - Matt"
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Gary Jones

June 4, 2026

5  out of  5
rating by Gary Jones
"Great experience, Christina was very helpful and answered all my questions. We are moving from out of state. Changing my home and auto insurance was super easy. I am really happy that my new home and car are covered while we are out in the middle of the pacific."
We responded:
"Gary,

Thank you so much for sharing your wonderful experience with us! I'm thrilled to hear that Christina was able to assist you effectively and make your transition smooth as you move from out of state. It's great to know that your home and auto insurance needs were taken care of with ease. We appreciate your trust in us to cover your new home and car, especially while you're out in the middle of the Pacific. If you have any more questions or need further assistance, feel free to reach out."
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Brooke Miller

June 1, 2026

5  out of  5
rating by Brooke Miller
"Corey made the process to get home insurance easy. I also got a policy for my car lower than what I already pay ! He responded promptly, had great customer service every-time I called, answered questions promptly and made the entire process so easy. Give Corey a call you won’t be disappointed!"
We responded:
"Thank you for taking the time to share your experience, Brooke! We’re glad to hear you had a smooth process and that our office was able to assist you with your home and auto insurance. We appreciate your feedback and are always here whenever you need us. - Matt "
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Thea Ellis

May 28, 2026

5  out of  5
rating by Thea Ellis
"Best customer service I've experienced in a long time....🤩"
We responded:
"Thank you for your feedback, Thea! We’re thrilled to hear you had a positive experience with our office. We truly appreciate you taking the time to share this and are always here whenever you need us. - Matt "