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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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GLife Joyful

August 22, 2026

5  out of  5
rating by GLife Joyful
"Listen....if you want an honest, no bluff Home owners policy w/o having to bundle, make additions, provide proof for everything from the roof to the siding give Mr Cory Carlyle a call @ State Farm. I went from paying $3,625 a year to $1,429 a year with $400,000 rebuild.
AMAZING...Thanks Cory"
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Jay Carter

August 21, 2026

5  out of  5
rating by Jay Carter
"Such a great experience. Typically, dealing with insurance companies I have dealt with lately is not so pleasant but I asked for information about State Farm and received a call from Paula, who walked me through everything and was so helpful. I am thankful for that. So glad I now have peace of mind knowing I can reach out with any questions or issues and will be treated like a customer they want to take care of and keep. That’s rare these days."
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Hannah Randall

August 21, 2026

5  out of  5
rating by Hannah Randall
"Insurance can be such a pain, but State Farm was super helpful in getting us affordable coverage! Saved us a thousand bucks just on our home! Highly recommend!!!"
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Sereno Lee

August 19, 2026

5  out of  5
rating by Sereno Lee
"I just had an Awesome Experience with State Farm and their Agent Mr Corey. Mr Corey was very Professional explaining to me the different benefits (Home Insurance, Car, Mortgage Protection, etc…) they have to offer. I ended up taking out a home insurance policy today and will be bundling up my vehicles shortly. I found their quotes very competitive; and State Farm has a sound history of being reliable when you need them.
GREAT JOB; Keep up the good work Mr. Corey! Sereno Lee"
We responded:
"Sereno,

Thank you so much for sharing your awesome experience with our office! It's wonderful to hear that you found the explanation of our home insurance and other benefits helpful. We're thrilled that you decided to take out a home insurance policy with us and are considering adding your vehicles as well. Your kind words about our reliability mean a lot to us. We'll be sure to keep up the good work!

- Matt"
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Naveen Gaurav Agrawal

August 17, 2026

5  out of  5
rating by Naveen Gaurav Agrawal
"It was really great working with Corey on my Home insurance needs. He was very detailed, friendly and gave me options to consider for the need. Highly appreciate the professional and customer centric approach of Corey."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Goldsboro insurance team. "
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Toya Scarborugh

August 13, 2026

5  out of  5
rating by Toya Scarborugh
"Got a call from this office regarding our policy. And how much of a discount we will get on our next monthly billing cycle. To me, it didn't seem like a lot. But I will take what I can get, at least. My policy is cheaper than what it used to be. I spoke with Brittany who was very personable and answered all my questions with patience and kindness. She also helped me with a few things on the safe and save app, which I feel as a little too invasive, but I'll deal with it.😉😊
Thank you Brittney for your help."
We responded:
"Toya, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Sabrina Denise Harris

July 20, 2026

5  out of  5
rating by Sabrina Denise Harris
"Great customer service"
We responded:
"Sabrina,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. It's always our goal to provide the best support for your insurance needs. If there's anything else we can assist you with, please feel free to reach out.

- Matt"
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StephenandDawn Vail

July 17, 2026

5  out of  5
rating by StephenandDawn Vail
"My experience with Ms. Paula Bass my agent at State farm was 5 star customer service throughout the entire process. Paula helped me with my home insurance policy. She was able to save me 💰 on my car insurance through a bundle package. I recommend if you need insurance get a quote from Paula at State Farm before making your decision."
We responded:
"StephenandDawn,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that Paula provided you with 5-star customer service and was able to assist you with your home insurance policy. We're thrilled that you found value in the process and appreciate your recommendation. If you ever have any more questions or need further assistance, feel free to reach out.

- Matt"
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Donneshaa Curry

July 15, 2026

5  out of  5
rating by Donneshaa Curry
"It was a great pleasure speaking with Corey. He exceeded all of my expectations. Corey was knowledgeable, friendly, professional and patient, explained everything clearly and made the whole process easy and stress-free. I would highly recommend doing business with Corey"
We responded:
"Donneshaa,

Thank you so much for your wonderful feedback! I'm thrilled to hear that your experience was positive and that everything was explained clearly, making the process easy and stress-free. It's great to know that you felt comfortable and well-informed. Your recommendation means a lot, and I'm here whenever you need assistance with your insurance needs.

- Matt"
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DJ B Breezy

July 7, 2026

5  out of  5
rating by DJ B Breezy
"⭐⭐⭐⭐⭐

Paula Bass provided an outstanding experience from start to finish. She was professional, knowledgeable, patient, and made the entire process smooth and stress-free. She took the time to answer all of my questions, explained everything clearly, and made sure I understood each step.

I truly appreciated her communication and attention to detail, and I never felt rushed. If you're looking for someone who genuinely cares about helping people and delivers excellent customer service, I highly recommend Paula Bass. Thank you again for making this such a great experience!"
We responded:
"DJ B Breezy,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that Paula provided you with such a smooth and stress-free journey. Her professionalism and dedication to ensuring you understood each step truly shine through in your feedback. We're thrilled to know that her communication and attention to detail made a positive impact. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you with your insurance needs. Thank you for choosing our office!"
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Jay Raedel

July 1, 2026

5  out of  5
rating by Jay Raedel
"Really great knowledge and professional, answered all my questions and more, couldn’t be more sure of making a decision of changing to State Farm, great service and great customer service!"
We responded:
"Jay,

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with our office and that all your questions were answered. It's wonderful to know that you feel confident in your decision to switch to State Farm. We're here to provide you with great service and support for all your insurance needs.

- Matt"
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Andrew Davis

June 30, 2026

5  out of  5
rating by Andrew Davis
"Corey Carlyle is the goat, he definitely hooked me up with great prices."
We responded:
"Andrew,

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with Corey. It's wonderful to know that you found the prices to be satisfactory. If you have any more questions or need assistance with your insurance needs, feel free to reach out to our office anytime.

- Matt"
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Timothy Jones

June 29, 2026

5  out of  5
rating by Timothy Jones
"Paula Bass is amazing. She was friendly, very helpful, informative, and professional. Definitely appreciated! More people should represent a company/business as such! You have a good one Matt. Lol she ought to get a raise for going above and beyond! Thanks for all the help!"
We responded:
"Timothy,

Thank you so much for your kind words! It's wonderful to hear that you had such a positive experience with Paula. We truly appreciate your feedback and are glad she could assist you in such a friendly and professional manner. Your satisfaction is important to us, and we're delighted to have been able to help with your insurance needs."
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Michael Broslawski

June 26, 2026

5  out of  5
rating by Michael Broslawski
"Corey was awesome, friendly patient and attentive to help me answer all my questions. Would recommend."
We responded:
"Michael,

Thank you so much for your kind words! It's wonderful to hear that you had a positive experience with Corey. We strive to provide friendly and attentive service, and it's great to know that all your questions were answered. Your recommendation means a lot to us. If you have any more questions or need assistance with your insurance needs, feel free to reach out."
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Skip Nygren

June 23, 2026

5  out of  5
rating by Skip Nygren
"My experience with Paula bass.Was the best insurance experience I ever had She was absolutely great.Thank you so much!!!!!"
We responded:
"Skip,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that your time with Paula was so positive. We're thrilled to know she made your insurance experience so memorable. Your kind words mean a lot to us!"
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B Flo

June 22, 2026

5  out of  5
rating by B Flo
"Corey was really nice very informational Very helpful very nice personality and I will recommend him he was professional."
We responded:
"B Flo,

Thank you so much for sharing your experience with Corey! It's wonderful to hear that he was able to provide you with helpful information and that his professionalism and friendly personality made a positive impression. We truly appreciate your recommendation and are delighted to have you as a valued customer."
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Cathy Busby

June 17, 2026

5  out of  5
rating by Cathy Busby
"Corey was amazing! Saved a bunch!"
We responded:
"Cathy,

Thank you so much for your wonderful feedback! I'm thrilled to hear that Corey was able to assist you effectively. It's great to know you had a positive experience with us. If you have any more questions or need further assistance, feel free to reach out. We’re here to help with all your insurance needs!"
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Allen Burton

June 11, 2026

5  out of  5
rating by Allen Burton
"Receive great and outstanding customer service .Mr. Corey from State Farm saves me money bundling my home and auto insurance. Thank you and greatly appreciated your assistance ."
We responded:
"Allen,

Thank you so much for your kind words and for taking the time to share your experience! I'm thrilled to hear that Mr. Corey provided you with such outstanding customer service. It's wonderful to know that you were able to benefit from combining your home and auto insurance. Your appreciation means a lot to us, and we're here to help with any of your insurance needs."
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Michael McCurley

June 9, 2026

5  out of  5
rating by Michael McCurley
"I dealt with Paula and Christina when I changed from travelers to state farm and I've never been happier. The quote process was smooth and quick. They answered all of my questions and the auto pmt process is great."
We responded:
"Michael,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Paula and Christina were able to assist you smoothly during your transition to State Farm. It's wonderful to know that all your questions were answered and that you're satisfied with the auto payment process. We truly appreciate your feedback and are delighted to have you as part of our State Farm family."
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Ken Eubanks

June 9, 2026

5  out of  5
rating by Ken Eubanks
"Brittany was quick and super helpful! Matt and his team are always eager to help in any situation."
We responded:
"Ken, we’re glad to hear Brittany was quick and helpful. We appreciate you taking the time to share your experience! - Matt"
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Gary Jones

June 4, 2026

5  out of  5
rating by Gary Jones
"Great experience, Christina was very helpful and answered all my questions. We are moving from out of state. Changing my home and auto insurance was super easy. I am really happy that my new home and car are covered while we are out in the middle of the pacific."
We responded:
"Gary,

Thank you so much for sharing your wonderful experience with us! I'm thrilled to hear that Christina was able to assist you effectively and make your transition smooth as you move from out of state. It's great to know that your home and auto insurance needs were taken care of with ease. We appreciate your trust in us to cover your new home and car, especially while you're out in the middle of the Pacific. If you have any more questions or need further assistance, feel free to reach out."
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Thea Ellis

May 28, 2026

5  out of  5
rating by Thea Ellis
"Best customer service I've experienced in a long time....🤩"
We responded:
"Thank you for your feedback, Thea! We’re thrilled to hear you had a positive experience with our office. We truly appreciate you taking the time to share this and are always here whenever you need us. - Matt "
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Jeanie Henry

May 28, 2026

5  out of  5
rating by Jeanie Henry
"I had the pleasure of working with Paula Bass at State Farm this week. Due to her knowledge of the products, the area, and her overall personality in dealing with my many questions, we ended up moving both our home and our auto insurances to State Farm. She was prompt with all calls/messages, and I believe she really represents your company well. If there is anyone out there looking at this review, please know that I would HIGHLY recommend you call and speak with Paula. She will give you honesty, and we all know that combination is very hard to find.
Thank you State Farm for having someone so wonderful as Paula represent your company!
New State Farm Client!!! (Jeanie Henry)"
We responded:
"Thank you for taking the time to share your experience, Jeanie. We’re thrilled to hear that you had a positive experience with our office and that our team was able to help with your home and auto insurance. We truly appreciate your kind words and look forward to assisting you in the future. - Matt "
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Dominque Fulcher

May 22, 2026

5  out of  5
rating by Dominque Fulcher
"Corey was excellent"
We responded:
"Thank you for the five-star review, Dominque! - Matt"
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Jordan Olsen

May 21, 2026

5  out of  5
rating by Jordan Olsen
"I worked with Corey Carlyle to bundle our home and auto coverage and he got us some very competitive rates, was super helpful in answering questions and explaining coverages, made very valuable suggestions, and ultimately earned our business through friendly customer service. He was not pushy at all and gave us time to make sure it was the right coverage and move for our situation. I would highly recommend to anyone looking for a local, friendly, and knowledgeable Insurance Agency!"
We responded:
"Jordan, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Matt"