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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracy D

July 3, 2025

5  out of  5
rating by Tracy D
"Paula as been helpful. She’s been extremely patient with all changes and mods. Always cheerful. Thanks"
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Dylan George

July 3, 2025

5  out of  5
rating by Dylan George
"I worked with Corey, he is solid. Fellow Vet and super helpful, carries good conversations and ensures you are getting the best rate possible. He works with you to clean up paperwork and double triple verifies information so you don't have to worry about any future "nagging" phone calls later. All in all, if Matt Colliers whole shop is running like Corey is, this is the best shop in NC."
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Howard Nelson

July 3, 2025

5  out of  5
rating by Howard Nelson
"I spoke with agent Paula Bass for quotes for my home, auto, and boat insurance. The experience was fantastic! She was very professional and transitioning my coverages was seamless!"
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Lorraine Hawkins

July 2, 2025

5  out of  5
rating by Lorraine Hawkins
"I enjoyed my experience with Corey at State Farm, He really helped me bring my policy down to a more comfortable payment without losing too many benefits in the process, the needed features were preserved in the policy. He was a delight to deal with."
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Monica Parrish

July 1, 2025

5  out of  5
rating by Monica Parrish
"Ms. Paula was amazing. Brought my rates down and was an absolute delight to chat with! You can teach how to do a job, but you can’t teach personality and Ms. Paula has it!!!!!"
We responded:
"Monica, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Matt"
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O Sharpe

June 27, 2025

5  out of  5
rating by O Sharpe
"Paula Bass is great thank you."
We responded:
"Thank you so much for taking the time to leave us a five-star review! -Matt"
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Nicole Semoni

June 19, 2025

5  out of  5
rating by Nicole Semoni
"Corey was very helpful and walked me through every step! Corey is easy to talk to and has a great sense of humor!"
We responded:
"Nicole, thank you so much for you kind words about Corey! We're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. - Matt"
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Sebastian Hernandez

June 10, 2025

5  out of  5
rating by Sebastian Hernandez
"Paula has been nothing but helpful and kind. She was able to get me and my family affordable home and auto insurance policies. Highly recommend going to Paula for any of your insurance needs."
We responded:
"Sebastian, thank you for sharing this awesome feedback about Paula's service. The best compliment my team and I can get is being recommended to others! -Matt"
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Barbara Gomes

May 23, 2025

5  out of  5
rating by Barbara Gomes
"Corey was absolutely fabulous to work with!"
We responded:
"Thank you for your wonderful feedback, Barbara! We're so glad to hear that Corey's professionalism and efficiency made a positive impression on you. It's always our goal to provide top-notch service. - Matt "
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Mildred Russell

May 22, 2025

5  out of  5
rating by Mildred Russell
"Great Experience...Will Recommend To Family and Friends!"
We responded:
"Mildred, thank you for the great review! My team and I are so glad you had a positive experience with us. It means a lot that you'd recommend us to your family and friends—looking forward to being here whenever you need us! - Matt "
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Killian Andrews

May 15, 2025

5  out of  5
rating by Killian Andrews
"Account manager Corey Carlyle got me set up with several policies after I bought a house and moved to a different state. He worked with me throughout the process of delays and long working hours and answered any questions I had without complaint. He’s been thorough, professional and easy to work with. I would highly recommend him to anyone. Thanks Corey!"
We responded:
"Killian, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Matt"
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Dave Thomas

May 14, 2025

5  out of  5
rating by Dave Thomas
"Matt was welcoming and professional. Christina was also very helpful. They were able to lower our insurance rates on both our vehicles and home. I am very satisfied with the service provided to myself & my wife."
We responded:
"Matt, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Matt"
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Jayson Magura

May 13, 2025

5  out of  5
rating by Jayson Magura
"Very pleasant and professional"
We responded:
"Jayson, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Matt"
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Carleena Wood

May 13, 2025

5  out of  5
rating by Carleena Wood
"I dealt with Paula and Christina when I was getting a homeowners policy quote. They were both wonderful to deal with and were so good at helping me that I also got my auto policy with them."
We responded:
"Carleena, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Matt"
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Kaleenda Pagan

May 13, 2025

5  out of  5
rating by Kaleenda Pagan
"Paula was in really nice and very helpful on getting me a quote and everything that I needed to get started with State Farm. I highly recommend going with them and they’ll answer anything you need and help you with whatever you need and I very much appreciate it."
We responded:
"Hello, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Matt "
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Brendan Lonehawk

May 2, 2025

5  out of  5
rating by Brendan Lonehawk
"Corey Carlyle was most helpful. He answered all my questions regarding policy coverage and costs."
We responded:
"Brendan, thank you for the 5-star review! I'm so glad to hear that you had a positive insurance experience with our team! - Matt "
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D’s Mom

May 1, 2025

5  out of  5
rating by D’s Mom
"Corey is the absolute best! My husband and I are super grateful for him getting us the best quote on our motorcycle and life insurance for both of us that we didn’t even know we needed! Corey explained the benefits of the life insurance policy’s in depth and we proceeded with purchase! Thank you Corey!"
We responded:
"Hello, thank you so much for the great review! I'm so glad to hear that my team and I were able to answer your questions and make sure you felt comfortable throughout the insurance process. We appreciate you and are always here if you need anything! - Matt "
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Real 1

April 25, 2025

5  out of  5
rating by Real 1
"Corey Carlyle was very professional and helpful thanks for your services.. happy to be a new customer"
We responded:
"Hello, thank you for the wonderful review! We’re so glad to hear that Corey provided professional and helpful service. We’re happy to have you as a new customer and look forward to assisting you in the future! - Matt "
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Hannah Lee

April 11, 2025

5  out of  5
rating by Hannah Lee
"Cory was super helpful with my insurance! He explained everything really well and made sure I understood all my options. Thanks to him, I felt confident in my choice and knew I had the right coverage."
We responded:
"Hannah, Thank you for the kind words! We’re so glad Cory was able to help and make everything clear for you. It’s great to hear you feel confident in your coverage—that’s exactly what we aim for! - Matt"
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Nick Miller

April 8, 2025

1  out of  5
rating by Nick Miller
"This is a complete Bait and Switch insurance scam. Do not believe any of the quotes. Thier business practices are so terrible I have complaints at both the NCDOI and the BBB. They are actively being invested. If you think things are not as they should be you should file a complaint with NCDOR. The online form is easy. Also, don't forget the BBB online complaint form. The NCDOJ is a good place also."
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Breyanna Wright

April 7, 2025

5  out of  5
rating by Breyanna Wright
"I was in the marker for auto insurance because mind had went up , so Id been searching & reaching out to different companies. I never thought to look a State Farm . From my experience they have always been high for me. I was checking my email & boom I see Corey has reached out & had already done his part , all we needed was my part . Needless to so say, I purchased great auto insurance today . Corey C Was phenomenal. He went over everything so that I fully understood everything, He was a pleasure to speak with & I truly appreciate it because Insurance is pretty scary nowadays. Go get some great insurance from Corey C State Farm ."
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Breyanna! We appreciate you! - Matt"
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Eric Ratledge

March 21, 2025

5  out of  5
rating by Eric Ratledge
"Matt was very informative with all aspects of my insurance auto and home.he did very good explaining both policies..Matt was very easy to speak with an was not pushy about anything,.the only thing he did was make suggestions that I very much appreciated..it helped me make my mind up very easy..thank you for your honesty"
We responded:
"This made my day, Eric! Thank you for sharing. I am always here to help and offer any assistance you may need. - Matt"
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Kihmari Lawson

March 12, 2025

5  out of  5
rating by Kihmari Lawson
"Had the pleasure of working with Corey Carlyle. He was great help and had so much patience."
We responded:
"Law, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Matt"
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Bruce Speight

March 6, 2025

5  out of  5
rating by Bruce Speight
"Corey help me out so much today, he made it easily"
We responded:
"Bruce, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Matt"
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NC Gulley

March 6, 2025

1  out of  5
rating by NC Gulley
"Definitely do not recommend. I was in the market for a new homeowners policy, due to the price increases. I was contacted by this agency, and their price was fair and reasonable. So I decided to switch insurance companies. The agent told me that it was OK to cancel my previous insurance policy that same day.. I did, and one week later, this agency called me and said their underwriter would not insure me Because my roof was Not up to standard. My roof was replaced in March 2021., I sent them a copy of the paperwork/invoice as proof, and they pretty much told me I needed to find a different company. I have never dealt with anything like this. I will never use State Farm insurance again. If I could give them a zero, I would"