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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thea Ellis

May 28, 2026

5  out of  5
rating by Thea Ellis
"Best customer service I've experienced in a long time....🤩"
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Jeanie Henry

May 28, 2026

5  out of  5
rating by Jeanie Henry
"I had the pleasure of working with Paula Bass at State Farm this week. Due to her knowledge of the products, the area, and her overall personality in dealing with my many questions, we ended up moving both our home and our auto insurances to State Farm. She was prompt with all calls/messages, and I believe she really represents your company well. If there is anyone out there looking at this review, please know that I would HIGHLY recommend you call and speak with Paula. She will give you honesty, and we all know that combination is very hard to find. Thank you State Farm for having someone so wonderful as Paula represent your company! New State Farm Client!!! (Jeanie Henry)"
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ROGER COFFER

May 26, 2026

5  out of  5
rating by ROGER COFFER
"Thank you Correy......you were EXTREMELY helpful and Professional during our conversation...I enjoyed our total conversation..."
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Dominque Fulcher

May 22, 2026

5  out of  5
rating by Dominque Fulcher
"Corey was excellent"
We responded:
"Thank you for the five-star review, Dominque! - Matt"
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Jordan Olsen

May 21, 2026

5  out of  5
rating by Jordan Olsen
"I worked with Corey Carlyle to bundle our home and auto coverage and he got us some very competitive rates, was super helpful in answering questions and explaining coverages, made very valuable suggestions, and ultimately earned our business through friendly customer service. He was not pushy at all and gave us time to make sure it was the right coverage and move for our situation. I would highly recommend to anyone looking for a local, friendly, and knowledgeable Insurance Agency!"
We responded:
"Jordan, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Matt"
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Brett Beamer

May 13, 2026

5  out of  5
rating by Brett Beamer
"Very comfortable with Mr cory"
We responded:
"Brett, Thank you so much for taking the time to share! We are glad to have you with us. All the best! - Matt"
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Leslie Allen

May 11, 2026

5  out of  5
rating by Leslie Allen
"Matt was so nice and helpful."
We responded:
"Leslie, your five-star review means so much to us! - Matt"
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Arianna Serra

May 6, 2026

5  out of  5
rating by Arianna Serra
"Corey Carlyle helped me get setup with a homeowners insurance policy and a life insurance policy. He was very kind and detailed. I look forward to working with him in the future for all my insurance needs."
We responded:
"Arianna, we look forward to providing you with an exceptional customer service experience in the future as well. - Matt"
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Luke Aylsworth

May 6, 2026

5  out of  5
rating by Luke Aylsworth
"Incredibly helpful"
We responded:
"Luke, thank you for taking a moment to share your positive experience with us. - Matt"
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Jamison Rhodes (jbrhode86)

May 6, 2026

5  out of  5
rating by Jamison Rhodes (jbrhode86)
"Corey was an impeccable agent that totally satisfied my needs for me to apply for life insurance. 🙏👍"
We responded:
"Jamison, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! - Matt"
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Ashlee Lavook

May 5, 2026

5  out of  5
rating by Ashlee Lavook
"Paula was very knowledge about insurance. She answered all of my questions thoroughly and was very kind. She was able to get me very affordable premiums on both auto and homeowners insurance. Thank you!"
We responded:
"Ashlee, your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Matt"
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Robert Aspinwall

May 5, 2026

5  out of  5
rating by Robert Aspinwall
"Kept me informed on my policy and any changes. Have been a policyholder with State Farm since 1981."
We responded:
"Robert, we're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Matt"
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James Gray

May 5, 2026

5  out of  5
rating by James Gray
"Paula,Very helpful and nice, was very determined to get me insurance that I could afford information on"
We responded:
"James, I’m happy to hear we could help you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Matt"
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Keyonna Murphy

April 29, 2026

5  out of  5
rating by Keyonna Murphy
"Paula helped me start my policy today & it’s a breeze , she was so sweet thank you so much Paula you a sweetheart ❤️"
We responded:
"Keyonna, love hearing that. Glad Paula made getting your vehicle insurance started feel easy and took good care of you. I’ll make sure she sees this. - Matt"
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J.R.E. Charette

April 27, 2026

5  out of  5
rating by J.R.E. Charette
"Doubled my coverage on my homeowners policy in my auto policy and save $400 a year switching to this agency The, Matt Collier State Farm insurance agency In Goldsboro, North Carolina."
We responded:
"That’s a big win. I’m glad we were able to help with both your homeowners and auto insurance and make the switch worthwhile for you. Appreciate you sharing that. - Matt"
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joidash washington

April 24, 2026

5  out of  5
rating by joidash washington
"It was a breeze getting coverage thanks to my rep Paula . Thank you for all your help."
We responded:
"I'm glad Paula made the process smooth for you. Getting both life and vehicle insurance set up without any hassle is always the goal. Thanks for the kind words. - Matt"
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William Stainback

April 23, 2026

5  out of  5
rating by William Stainback
"Seamless process Paula Bass was very helpful! Got a great rate would highly recommend."
We responded:
"William, appreciate you saying that. Glad Paula was able to keep things simple and help you get your vehicle insurance set up without any issues. - Matt"
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Javetta Kitt

April 22, 2026

5  out of  5
rating by Javetta Kitt
"Paula was very helpful and I appreciate her taking the time to get to know me briefly to offer any other services that relate to my family, not just any offer. Kudos to my girl Paula!!! And she got me an amazing rate 💛"
We responded:
"Javetta, this is great to read. Paula does a really good job of actually getting to know people and helping with vehicle insurance in a way that makes sense for them and their family. I’ll definitely pass this along to her. - Matt"
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Chrome Ninja

April 20, 2026

5  out of  5
rating by Chrome Ninja
"Paula helped me today to reevaluate my rental and auto insurance policy and helped me save a lot of money compared to what I have been paying for the past decade, she was extremely professional and quick to help understand my needs. Definitely recommend to anyone looking for help"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear Paula was able to help you reevaluate your policies and save money! - Matt"
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Ken Eubanks

April 16, 2026

5  out of  5
rating by Ken Eubanks
"Brittany was quick and super helpful! Matt and his team are always eager to help in any situation."
We responded:
"Ken, we’re glad to hear Brittany was quick and helpful. We appreciate you taking the time to share your experience! - Matt"
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Aaron Cloninger

April 16, 2026

5  out of  5
rating by Aaron Cloninger
"I had the pleasure of working with Paula on my policy, and she was fantastic! She was friendly, knowledgeable, and patient with all my questions. I really appreciated that she kept my contact information from last year when we spoke and followed up with me this year to see if I was happy with my other insurance policy. The transition was seamless."
We responded:
"Aaron, it’s great to know Paula followed up with you and took care of everything so efficiently. We really appreciate you sharing your experience! - Matt"
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John

April 15, 2026

5  out of  5
rating by John
"Corey was the one who i did my insuance with a wonderful guy good respectful and verey helpful i thank god for this guy i save alot of money today"
We responded:
"John, we truly appreciate you taking the time to share your experience, and we’re glad we could assist you! - Matt"
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Austin McGinnis

April 15, 2026

5  out of  5
rating by Austin McGinnis
"Matt was amazing and so helpful with explaining everything and getting me the best deal!"
We responded:
"Austin, thanks for the great review! It was a pleasure working with you and making sure everything was easy to understand. My team and I are always here to help! - Matt "
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Zack

April 13, 2026

5  out of  5
rating by Zack
"Outstanding customer service from Brittany Smith"
We responded:
"Zack, Brittany will be so happy to know her customer service made a positive impression! - Matt"
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Dana Lynn

April 13, 2026

5  out of  5
rating by Dana Lynn
"Great service, Corey is extremely helpful and polite. I really enjoyed our conversation and he is wonderfully helpful!!"
We responded:
"Dana, thank you so much for your kind words! We’re happy to hear you had a great experience and enjoyed working with Corey! - Matt"