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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Orlando Williams

August 27, 2025

5  out of  5
rating by Orlando Williams
"Very professional. They made the process as simple as possible."
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Raul Perez

August 26, 2025

5  out of  5
rating by Raul Perez
"My new agent Paula Bass was great at explaining my new policy and she asked the questions that she needed to set me up with a policy that works for me, Thank You Paula!"
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Mindy Dennis

August 21, 2025

5  out of  5
rating by Mindy Dennis
"I was shopping for new insurance and received a nice and professional txt from Corey Carlyle. There was no bombardment of phone calls and txts like I received from other companies. I called him and he was so nice and knowledgeable. I actually enjoyed our conversation and again felt 0 pressure. Corey was the reason I went with State Farm!"
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Joey Wiltbanks

August 13, 2025

5  out of  5
rating by Joey Wiltbanks
"Love the experience State Farm help me out a lot, am saving a lot of money on car insurance"
We responded:
"Joey, thank you so much for taking the time to share your positive experience with our State Farm Agency! We appreciate you. - Matt"
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Miranda

August 11, 2025

5  out of  5
rating by Miranda
"Corey was helpful, knowledgeable and professional. He made sure he let me know great savings and offers and ensured that State Farm is there to help."
We responded:
"Miranda, We're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Matt"
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HookinWithHuss

August 11, 2025

5  out of  5
rating by HookinWithHuss
"Corey Carlyle Made the process fast and easy. Got me a rate I was happy with."
We responded:
"We will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Matt"
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Lisa Pate

August 8, 2025

5  out of  5
rating by Lisa Pate
"Corey was extremely helpful in exploring our options and helping us to make decisions about changing insurance for our home and cars."
We responded:
"Lisa, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Matt"
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Amber Packard

August 7, 2025

5  out of  5
rating by Amber Packard
"Corey was very helpful. Great customer service !"
We responded:
"Amber, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words. - Matt"
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John Musgrave

July 24, 2025

5  out of  5
rating by John Musgrave
"I worked with Corey Carlyle, who was great. It was the best experience I've had in working with insurance. Corey contacted me by text after I went online and submitted some basic information to a website that then gave me comparative suggestions for insurance. Corey texted me with a friendly message, and—soon after—a rough quote. He wasn't pushy, didn’t call (yay!), and he got me a start-off quote right away (a real number and not just a “Hey, can we talk on the phone”), having done as much research as he could do about my situation before my contacting him. He was quick in his responses by text and then by email. When I finally called him on the phone (he didn’t call me: bravo, as I didn’t want to be called), after becoming convinced I should go his way, he was kind, courteous, knowledgeable, helpful, and always stopped whenever I had a question, giving me a clear, understandable answer. I found that State Farm is fantastic on home insurance, especially when bundling the auto. I previously had my insurance for home and auto separately, with two different insurers. Going with State Farm is saving me $1000 this next year. Corey was also very helpful in helping me customize what I needed and what I didn’t, and was fine with whatever I was comfortable with. Again, he wasn't pushy, and he saved me some extra money by showing me exactly what different coverages would do for me should I ever have a claim. So: A+++"
We responded:
"John, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Matt"
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Mike Griffin

July 23, 2025

5  out of  5
rating by Mike Griffin
"Paula was very helpful in explaining and searching for the right home owners policy."
We responded:
"Mike, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Matt "
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Redemption Songs

July 21, 2025

5  out of  5
rating by Redemption Songs
"Christina and Matt are always available and helpful with any questions regarding my insurance."
We responded:
"My team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Matt"
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Dominique Taylor

July 16, 2025

5  out of  5
rating by Dominique Taylor
"Paula was AMAZING! She gave me great information and ultimately ended up saving me so much money! Thanks Paula!"
We responded:
"Dominique, it is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Matt"
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INES TRBOJEVIC

July 16, 2025

5  out of  5
rating by INES TRBOJEVIC
"Had a great experience with working with Paula Bass on transfering my home insurance to State Farm. She was very quick to respond, send a quote and offered to help moving the new policy to my mortgage loan despite the short term on hand. Thank you Paula!"
We responded:
"Ines, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Matt"
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Tracy D

July 3, 2025

5  out of  5
rating by Tracy D
"Paula as been helpful. She’s been extremely patient with all changes and mods. Always cheerful. Thanks"
We responded:
"Tracy, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Matt"
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Dylan George

July 3, 2025

5  out of  5
rating by Dylan George
"I worked with Corey, he is solid. Fellow Vet and super helpful, carries good conversations and ensures you are getting the best rate possible. He works with you to clean up paperwork and double triple verifies information so you don't have to worry about any future "nagging" phone calls later. All in all, if Matt Colliers whole shop is running like Corey is, this is the best shop in NC."
We responded:
"Dylan, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Matt"
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Howard Nelson

July 3, 2025

5  out of  5
rating by Howard Nelson
"I spoke with agent Paula Bass for quotes for my home, auto, and boat insurance. The experience was fantastic! She was very professional and transitioning my coverages was seamless!"
We responded:
"Howard, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Matt"
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Lorraine Hawkins

July 2, 2025

5  out of  5
rating by Lorraine Hawkins
"I enjoyed my experience with Corey at State Farm, He really helped me bring my policy down to a more comfortable payment without losing too many benefits in the process, the needed features were preserved in the policy. He was a delight to deal with."
We responded:
"Lorraine, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Matt"
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Monica Parrish

July 1, 2025

5  out of  5
rating by Monica Parrish
"Ms. Paula was amazing. Brought my rates down and was an absolute delight to chat with! You can teach how to do a job, but you can’t teach personality and Ms. Paula has it!!!!!"
We responded:
"Monica, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Matt"
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O Sharpe

June 27, 2025

5  out of  5
rating by O Sharpe
"Paula Bass is great thank you."
We responded:
"Thank you so much for taking the time to leave us a five-star review! -Matt"
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Nicole Semoni

June 19, 2025

5  out of  5
rating by Nicole Semoni
"Corey was very helpful and walked me through every step! Corey is easy to talk to and has a great sense of humor!"
We responded:
"Nicole, thank you so much for you kind words about Corey! We're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. - Matt"
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Sebastian Hernandez

June 10, 2025

5  out of  5
rating by Sebastian Hernandez
"Paula has been nothing but helpful and kind. She was able to get me and my family affordable home and auto insurance policies. Highly recommend going to Paula for any of your insurance needs."
We responded:
"Sebastian, thank you for sharing this awesome feedback about Paula's service. The best compliment my team and I can get is being recommended to others! -Matt"
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Barbara Gomes

May 23, 2025

5  out of  5
rating by Barbara Gomes
"Corey was absolutely fabulous to work with!"
We responded:
"Thank you for your wonderful feedback, Barbara! We're so glad to hear that Corey's professionalism and efficiency made a positive impression on you. It's always our goal to provide top-notch service. - Matt "
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Mildred Russell

May 22, 2025

5  out of  5
rating by Mildred Russell
"Great Experience...Will Recommend To Family and Friends!"
We responded:
"Mildred, thank you for the great review! My team and I are so glad you had a positive experience with us. It means a lot that you'd recommend us to your family and friends—looking forward to being here whenever you need us! - Matt "
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Killian Andrews

May 15, 2025

5  out of  5
rating by Killian Andrews
"Account manager Corey Carlyle got me set up with several policies after I bought a house and moved to a different state. He worked with me throughout the process of delays and long working hours and answered any questions I had without complaint. He’s been thorough, professional and easy to work with. I would highly recommend him to anyone. Thanks Corey!"
We responded:
"Killian, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Matt"
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Dave Thomas

May 14, 2025

5  out of  5
rating by Dave Thomas
"Matt was welcoming and professional. Christina was also very helpful. They were able to lower our insurance rates on both our vehicles and home. I am very satisfied with the service provided to myself & my wife."
We responded:
"Matt, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Matt"